Shipping policy

TINY TRUNKS LIMITED

Shipping Policy

Last updated: 4 May 2026

1. Overview

We ship from the United Kingdom to customers in the UK, United States, and selected international destinations. We aim to process and dispatch all orders promptly.

 

2. Processing Times

Orders are processed within 1–2 business days of being placed (Monday to Friday, excluding UK public holidays). You will receive a shipping confirmation email with tracking information once your order has been dispatched.

During peak periods (such as product launches or holidays), processing times may be slightly longer. We will communicate any delays via email.

 

3. UK Shipping

We ship within the United Kingdom using Royal Mail. The following options are available at checkout:

• Standard (Royal Mail Tracked 48): estimated 2–3 business days
• Express (Royal Mail Tracked 24): estimated 1–2 business days

Shipping costs are calculated at checkout based on your order and location.

 

4. US Shipping

We ship to the United States via international tracked courier. Estimated delivery times are 7–14 business days from dispatch. Shipping costs are calculated at checkout.

Please note that US customers may be subject to customs duties and import taxes upon arrival. These charges are determined by US Customs and Border Protection and are the sole responsibility of the buyer. We are unable to predict or control these charges.

 

5. International Shipping

We ship to selected international destinations. Delivery times and costs vary by destination and are displayed at checkout. International customers are responsible for any customs duties, import taxes, or fees applicable in their country.

 

6. Tracking Your Order

All orders are sent with tracking. You will receive a tracking number by email once your order has been dispatched. You can use this to monitor your delivery via the relevant carrier's website.

 

7. Delays and Lost Parcels

While we do our best to ensure timely delivery, we cannot be held responsible for delays caused by the carrier, customs clearance, or circumstances beyond our control (such as adverse weather or postal strikes).

If your order has not arrived within the estimated timeframe, please contact us at support@tiny-trunks.com and we will investigate with the carrier on your behalf.

 

8. Incorrect Address

Please ensure your delivery address is correct at the time of ordering. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@tiny-trunks.com — we can only amend addresses before dispatch.

 

9. Packaging

All Tiny Trunks orders are carefully packed to protect your items in transit. Our packaging is designed to reflect the quality of our brand and create a premium unboxing experience.

 

Questions? Contact us at support@tiny-trunks.com